💌 Contact Us

We're Here to Help

At Peppermayo Store, we want your shopping experience to be clear, convenient, and enjoyable. Whether you have a question about a product, need help with sizing, or want an update on an order, our customer service team is here to assist.

📧 Customer Service

Email: service@peppermayostore.com

For the quickest assistance, please contact us by email and include the relevant details of your inquiry.

đŸ“Ļ Order Support

If you are contacting us about an existing order, please include:

  • Your order number.

  • The email address used at checkout.

  • The name of the product concerned.

  • A brief description of your question or issue.

  • Photographs, if you are reporting a damaged or incorrect item.

Providing these details helps us locate your order and review your request more efficiently.

🕒 Customer Support Hours

Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET), excluding U.S. public holidays.

Estimated Response Time: We typically respond to customer inquiries within 24 business hours.

Response times may vary during weekends, public holidays, and promotional periods. We aim to respond as promptly as reasonably possible and appreciate your patience and understanding.

📍 Business Mailing Address

Peppermayo Store
17595 Harvard Ave, Ste C-989
Irvine, California 92614
United States

This is the business mailing address provided for correspondence. Please contact us before sending merchandise, as returns may need to be sent to a separate processing facility.

🔐 Protect Your Information

For your security, do not send passwords, complete payment card details, or other highly sensitive payment credentials by email.

đŸ’Ŧ How Can We Help?

Our team can assist with general questions regarding:

  • Product details and sizing.

  • Order confirmation and status.

  • Shipping and tracking.

  • Return and refund requests.

  • Payment and promotional issues.

  • Damaged, defective, or incorrect products.

We appreciate your interest in Peppermayo Store and look forward to helping you.

Peppermayo Store Customer Service Team
service@peppermayostore.com
https://peppermayostore.com