Last Updated: October 23, 2026
At Peppermayo Store ("we," "us," or "our"), accessible at https://peppermayostore.com, we respect your privacy and are committed to protecting personal information in a responsible and transparent manner.
This Privacy Policy explains how we collect, use, disclose, and protect information when you browse our website, make a purchase, contact customer service, or interact with our services.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
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Name, email address, telephone number, billing address, and shipping address.
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Information you provide when contacting customer service.
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Account information, if you choose to create an account.
Order and Transaction Information
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Products purchased, order number, transaction amount, shipping details, and order history.
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Return, refund, and exchange requests.
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Payment status and transaction-related information.
Device and Usage Information
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IP address, browser type, device information, pages visited, referral sources, and website interactions.
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Cookie identifiers and similar technical information, where applicable.
Marketing Preferences
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Email subscription status, marketing preferences, and interactions with promotional communications.
We collect information directly from you, automatically through website technologies, and from service providers involved in operating our store, where permitted by law.
2. How We Use Your Information
We may use personal information to:
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Process payments and fulfill orders.
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Arrange shipping and provide order updates.
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Handle customer service inquiries, returns, and refunds.
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Maintain website functionality and improve the shopping experience.
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Detect fraud, unauthorized transactions, and security risks.
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Measure website performance and advertising effectiveness where permitted.
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Send promotional communications in accordance with applicable law.
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Comply with legal obligations and resolve disputes.
3. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to support shopping-cart functionality, remember preferences, analyze website traffic, and measure advertising performance.
Where applicable, these technologies may be provided by Shopify, analytics providers, or advertising partners.
You can manage cookies through available preference controls and your browser settings. Where required by law, we will obtain consent before using non-essential tracking technologies.
Disabling certain cookies may affect website functionality.
4. How We Share Information
We may share relevant information with trusted service providers that help us operate our business, including:
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Shopify and website hosting providers.
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Payment processors and fraud-prevention services.
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Shipping carriers and fulfillment partners.
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Customer service and email platforms.
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Analytics and advertising providers.
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Professional advisers and authorities when required or permitted by law.
We may also disclose information in connection with a business sale, merger, restructuring, or similar transaction, subject to applicable law.
We do not sell personal information for monetary consideration. Certain advertising-related disclosures may be treated as a "sale" or "sharing" under applicable privacy laws; where required, we will provide the relevant disclosures and opt-out mechanisms.
5. Payment Security
Payments are processed through the payment methods and providers available at checkout. The payment information collected and processed depends on the provider and payment method used.
We do not ask customers to send complete payment card details or account passwords by email.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and legal compliance.
Retention periods depend on the nature of the information and applicable legal requirements.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have rights to obtain a copy of your information or opt out of certain targeted advertising, sales, or sharing activities.
California residents may have additional rights under applicable California privacy laws.
To submit a privacy request, email service@peppermayostore.com with the subject line "Privacy Request." We may need to verify your identity before processing your request.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
8. Marketing Communications
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message.
Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your purchase or respond to your request.
9. Children's Privacy
Our website is intended for a general shopping audience and is not knowingly directed to children under 13. We do not knowingly collect personal information from children under 13 without legally required authorization.
If you believe a child has provided personal information to us, please contact us so we can review the matter.
10. Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be published on this page with an updated date.
12. Contact Us
For privacy questions or requests, contact:
Peppermayo Store
Email: service@peppermayostore.com
Mailing Address: 17595 Harvard Ave, Ste C-989, Irvine, California 92614, United States
Website: https://peppermayostore.com